From a Virgin Media call center agent before trying to get me to upgrade my package at a ‘discount’:
“Your name has been added to the list of our valued customers.”
To me this seems to imply
- I hadn’t been valued all the time I’d been with them.
- They still have customers who pay them money every month who aren’t valued.
I’m sure she didn’t like my answer. I expected more from Virgin.
No related posts.